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Welcome to a new
edition of the Word Constructions newsletter.
Well it appears out
long hot spell has broken across most of Australia - I would even
say winter has hit in Melbourne! And yet two weeks ago we were hot!
My
blog is now permanently available on my website - you can read it at
any time at
www.wordconstructions.com.au/blog If you had the old address in
your favourites or as a RSS feed, now is the time to update it so
you don't miss out on the posts. As usual, I have covered a lot of
topics, although all relating to writing and/or business - I also
started a new section on basic grammar and writing tips as there
appears to be a demand for this level of information for some
business owners/managers.
I have recently finished off a few
projects - some were new and urgent, and others had been ongoing -
and it feels great; it's almost like starting fresh to begin all new
projects. Do you enjoy that feeling of satisfaction when something
big, difficult or unpleasant (or all three!) is done? I love that
feeling, but don't always take the time to appreciate the feeling as
I am too busy moving onto the next project. I challenge you to
appreciate your achievements and efforts this month - see what
impact it has on.
By the way, apparently there was a
problem with last months' newsletter and not everyone received it.
Technology is wonderful when it works, but when it doesn't... So if
you were one of the people who missed it,
you can still read it online.
Use your words wisely!
Tash
PS Thank you for those
who asked about cuboree. It was a great, although tiring, experience
and I'm glad I went - and I may even go again in three years time!
I wrote about some of my experiences in my blog, and intend
using cuboree for some business lessons soon!
Tash Hughes 0428 376 110 fax 03 9445
9154
blog -
wordconstructions.wordpress.com
www.wordconstructions.com.au
For all your business writing needs

A brand for a company is like a
reputation for a person. You earn reputation by trying to do hard
things well. .
-
Jeff Bezos
Words and branding
By Tash Hughes of
Word
Constructions
I recently
answered a branding survey and it made me think about what a brand
really is. It is interesting to talk to people about brands as it is
a topic that everyone thinks they understand but so many don't
realise how much depth there is to a brand.
A brand is
not just having a logo and its not just for big businesses with huge
marketing budgets. As Jeff Bezos said, a brand is essentially your
business' reputation and impacts on how people view your business.
And how people view your business has a huge impact on how many
sales you make and what prices you can charge.
If you asked
"what does a brand include?", many people would give answers such as
the logo, web design, packaging and labels, corporate colours,
uniforms and signage. I believe there is a lot more to a brand, and
that the words used by a business are an essential part of building
a strong and effective brand. Think of it this way - if wording was
not part of the brand, how would you choose between two companies
with equally pretty logos?
For more
information, try my
blog post on branding and
my article on content as part of your brand.

Accept credit card payments from your customers on the spot. This means you can bring your cashflow forward and virtually eliminate bad debt.
Domain names
By Tash Hughes of
Word
Constructions
Domain names (that is, the address of your website) are also an
important part of your brand.
Choosing a domain name that is easy to remember and meaningful
will encourage more visitors to your site. And making use of
your business name in the domain name will help build
familiarly with the name of the website and business at the same
time.
However,
don't forget to consider your brand when choosing the domain name.
Abbreviations of the business name sometimes may great domain names,
but not if your brand strictly uses the full name or the
abbreviation has a different meaning. For example, if Fletcher
United National has a professional brand/image, then a domain name
of www.fun.url is not working with the brand so the domain name
www.fletcher.url would be a better choice.
The
extension of your domain is also important for your brand. Using .com.au
adds an Australian flavour to your brand and attracts Australians
needing a local service; using .com for an Australian site doesn't
build the Australian aspect of your brand. Even worse, if you are
concentrating on an Australian market and have a .com domain, it may
come across as you taking the cheap option which does not build a
brand of success or longevity.
If you are
concerned that your domain name does not support your brand, why not
look at alternative domain names? You can keep the current one and
simply 'park' it over the new one (in other words, typing in either
URL will direct people to the same website) - you build a better
brand into the future without loosing any current traffic. And this
may protect you from a competitor starting a website on a domain
name that would have suited your business perfectly.

Maybe I'm biased as I've written some, but these guides are a great
resource!
Poor examples
Sometimes, the easiest
way to learn the correct way to do something is to see it done
poorly so in this section of my newsletter, I show you some
real-life examples of writing that need a little help.
This sentence was part of an unsolicited email about a mail
marketing service – none of it was well written but this sentence
stood out…
example:
Demonstrability
of that that we shall execute your order this letter is.
Issues with this
example:
They’re trying too hard with this sentence, especially as they don’t
have a good grasp of written English. It is much better to write a
good sentence with short words than a bad sentence with big words as
if to impress.
The grammar of the sentence is completely wrong – the end of the
sentence gives us the necessary information to understand it, so it
should have been first.
Of course, such a poor example of an email is not going to convince
many people of their expertise at mail marketing!
A better version would
be: (without changing the meaning)
This email demonstrates our ability to execute
your order.
And even better would be:
This email shows that we can do this for you.
You are welcome to
pass this newsletter on to anyone you think will be interested, but
please send it as is without changes.
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